The Roller Towel Co.
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Returns Policy

Returns & refunds:
If you are not entirely satisfied with your product for any reason we will be happy to exchange, issue a credit note or refund the value of the product purchased provided it is returned in the same packaging, unused and in the condition in which it was received within 14 days. Unfortunately we are unable to refund the cost of postage and until the return is received by us it remains the purchaser’s responsibility. We strongly recommend that you obtain a proof of postage from the post office (this is free).

Large holder 55cm x 14cm
Small holder 55cm x 10cm
Towel 47cm x 67cm approx (this measurement allows for approx 5% shrinkage after first wash)

We aim to despatch goods in stock within five working days of receiving your order. If for any reason your goods are not in stock we will notify you and let you know how long they will take. This will normally mean a despatch time of ten days from receipt of order.

Postage is calculated as follows:
Order value of less than £50.00 p&p charge £3.95
Order value of more than £50.00 p&p charge £4.95

Payments can be made by cheque, Visa, Mastercard or Switch and by telephone, online or email.

We are here to help so if you have any queries at all about our products, please do not hesitate to contact us by telephone, email, fax or post. Our details are listed above. We thank you for your custom and hope that you enjoy your towels!




0845 450 4557